Privacy Policy.

The Platform and Services are operated by PASSIONETT ADVISORS PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, bearing CIN: U70200MP2024PTC070400, having its registered office at 180, Rachna Nagar, Near Kamlesh Medical, Govindpura, Huzur, Bhopal 462023, Madhya Pradesh, India (“Buildemics”, “Company”, “we”, “us” or “our”).

This Policy shall be read together with the Terms of Use, Parent/Guardian Consent and Enrolment Form, Child Safeguarding Policy & Mentor Code of Conduct, Academic Integrity & AI Policy and other applicable policies of Buildemics.

We handle personal data in accordance with applicable law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Digital Personal Data Protection Rules, 2025 (“DPDP Rules”), to the extent applicable and in force, and other applicable Indian laws.

Buildemics may collect personal information directly from you, automatically through your use of the Platform, or from authorised third parties, depending on the Services you use.

Student Information

Where a Student applies for or participates in a Programme, we may collect:

1. name, age, date of birth, grade or year of study, school name, city, country, email address and telephone number, where provided;
2. academic interests, research interests, programme preferences, learning goals, prior exposure to a subject and other application responses;
3. mentor allocation, session schedules, attendance, programme progress, assignments, research questions, drafts, code, datasets, papers, reports and other Student Work;
4. communications, feedback, survey responses, testimonials and other information voluntarily submitted through the Platform or Services; and
5. session details and, where applicable, recordings, transcripts or summaries, subject to Section 7 of this Policy.

Parent/Guardian Information

We may collect the Parent/Guardian’s name, contact details, relationship with the Student, programme preferences, communications, billing details, transaction references, payment status, refund records and information reasonably required to verify parental or guardianship authority.

We may also maintain records of parental consent, consent withdrawal, verification steps and the date and time of consent.

Mentor Information

Where an individual applies to or works as a Mentor, we may collect name, contact details, educational qualifications, academic affiliation, professional experience, CV, biography, photograph, professional profile links, identity and qualification verification records, references, contractual information, tax details, payout information, performance feedback and relevant conduct or safeguarding records.

Access to identity documents and other restricted information shall be limited to authorised persons who require such information for legitimate verification, operational or legal purposes.

Technical and Usage Information

When you access the Platform, we may automatically collect information such as:

1. IP address, browser type, device type, operating system and general location derived from IP address;
2. login records, timestamps, pages visited, Platform activity, error logs and usage statistics; and
3. information collected through cookies and similar technologies, as described in Section 11.

Information from Third Parties

Where lawful and appropriate, we may receive information from payment service providers, authorised referral partners, schools, counsellors, mentor-verification providers and other service providers supporting the Services.

We shall take reasonable steps to ensure that information received from third parties is handled in accordance with this Policy and applicable law.

Buildemics may collect and process personal information for the following purposes:

1. responding to enquiries, reviewing applications and administering enrolment;
2. matching Students with Mentors, scheduling Sessions and delivering the applicable Programme;
3. reviewing Student Work, providing feedback, preparing agreed deliverables and monitoring programme progress;
4. processing payments, refunds, invoices, accounting records and Mentor payouts;
5. communicating with Students, Parents/Guardians and Mentors regarding the Services;
6. maintaining the security, integrity and proper functioning of the Platform;
7. implementing safeguarding procedures, investigating complaints and responding to safety concerns;
8. improving programme delivery, educational resources, mentor training and operational processes;
9. sending permitted marketing communications to adults, subject to applicable consent and opt-out requirements;
10. complying with legal, regulatory, tax, accounting and other applicable obligations; and
11. establishing, exercising or defending legal claims and addressing disputes.

Personal information shall not be processed for a materially different purpose unless permitted by applicable law and, where required, the necessary consent or other lawful basis has been obtained.

Buildemics provides Services that may be used by Students below 18 years of age.

Where a Student is a minor, the Parent/Guardian shall be responsible for completing the applicable enrolment formalities and accepting the relevant contractual terms.

Before processing a child’s personal data where parental consent is required, Buildemics shall seek verifiable consent from the Parent/Guardian in accordance with applicable law.

Buildemics may undertake reasonable verification measures to establish the identity, age and authority of the person providing consent. Records of the consent, applicable notice and verification process may be maintained for compliance and accountability purposes.

Buildemics shall not sell children’s personal data or direct targeted advertising at children. It shall not engage in tracking or behavioural monitoring of children where prohibited by applicable law.

A Parent/Guardian may request withdrawal of consent by contacting Buildemics using the details provided in Section 15. Withdrawal shall not affect processing lawfully carried out before withdrawal but may affect the continued delivery of Services where the relevant processing is necessary.

Buildemics may use personal information for programme administration, service delivery, communication, payment processing, security, safeguarding, quality assurance and other purposes described in this Policy.

Information may be used to communicate programme updates, reminders, progress reports, certificates, administrative notices and responses to enquiries or complaints.

Buildemics may also use aggregated or de-identified information to analyse programme performance, improve educational resources and develop internal processes, provided that such information is handled in accordance with applicable law.

Marketing communications shall be sent only where permitted by applicable law and, where required, with consent. Individuals may opt out of promotional communications without affecting essential programme-related communications.

Buildemics may share personal information with the following categories of recipients, to the extent reasonably necessary and permitted by applicable law:

Mentors

Information relevant to programme delivery may be shared with the assigned Mentor, including the Student’s name, grade, academic interests, relevant application responses, session details and submitted work.

Mentors shall be required to comply with applicable confidentiality, data-protection, academic integrity and safeguarding requirements.

Parents/Guardians

Where appropriate and lawful, information relating to a minor’s enrolment, attendance, programme progress, deliverables, safety and related communications may be shared with the Parent/Guardian.

Service Providers

Buildemics may engage third-party service providers for website hosting, cloud storage, communications, video conferencing, scheduling, payment processing, analytics, technical support, identity verification and other operational functions.

Such providers may process information on behalf of Buildemics or independently under their own terms, depending on the nature of the service and applicable contractual arrangements.

Buildemics shall take reasonable steps to ensure that service providers handling personal information on its behalf are subject to appropriate confidentiality, security and data-protection safeguards.

Professional Advisers and Authorities

Information may be disclosed to lawyers, accountants, auditors, insurers and other professional advisers where necessary for legitimate business or legal purposes.

Information may also be disclosed where required by law, a valid court order or lawful regulatory request, or where reasonably necessary to investigate suspected fraud, address a safeguarding concern or protect the safety of an individual.

Schools, Referral Partners and Business Transfers

Information may be shared with a school, counsellor or referral partner where authorised by the relevant individual or Parent/Guardian, or where otherwise permitted by law.

If Buildemics undergoes a merger, restructuring, acquisition or transfer of business or assets, relevant personal information may be transferred to the successor or acquiring entity, subject to applicable law and appropriate safeguards.

Buildemics does not sell personal information as a commercial product and does not share Student personal information with advertisers or data brokers for their independent marketing purposes.

Buildemics may use third-party video conferencing or communication services to facilitate Sessions between Students and Mentors.

Information associated with Sessions may include scheduling details, attendance, duration, communications and information shared during the Session.

Where Sessions are recorded, Buildemics shall provide appropriate notice and obtain consent where required by applicable law, including parental consent where applicable. The purpose of recording, authorised access, retention period and applicable request mechanism shall be communicated through the relevant notice or consent process.

Recordings may be used for disclosed purposes such as safeguarding, quality assurance and resolving programme-related disputes. Any additional use, including research, training or automated analysis, shall be subject to applicable law and the necessary notice, lawful basis and consent.

Access to recordings, transcripts and summaries shall be restricted to authorised persons. Recordings shall be retained only for the applicable retention period, unless longer retention is reasonably necessary for an ongoing safeguarding matter, complaint, dispute or legal obligation.

Users shall not independently record, download, publish or distribute Sessions without appropriate authorisation and consent.

Buildemics may use technology, including automated or AI-enabled tools, to support administration, communication, quality review and improvement of the Services, where appropriate and lawful.

Student Work, Session recordings and transcripts shall not be used to train third-party AI models, or disclosed to third parties for their independent AI-model training, unless an appropriate lawful basis has been established and any consent required by law has been obtained.

Where AI tools process personal information on behalf of Buildemics, reasonable steps shall be taken to ensure that such processing is consistent with this Policy, applicable law and the relevant contractual safeguards.

Buildemics may use aggregated or de-identified information for lawful analytical and operational purposes.

The Platform may contain links to or integrations with third-party websites, applications, payment gateways, publishers, institutions or other services.

Such third-party services may be independently operated and governed by their own terms and privacy policies. Buildemics does not control the independent data-handling practices of third parties.

Users are encouraged to review the relevant third-party privacy policies before providing personal information directly to those services.

Where a third-party service is integrated into the Platform, personal information shall be handled in accordance with the applicable contractual arrangements, this Policy and applicable law.

Buildemics may engage Mentors or service providers located outside India, and certain service providers may store or process information on servers located outside India.

Where personal information is transferred outside India, such transfer shall be subject to applicable Indian law, including any restrictions or requirements imposed by the Central Government.

Where the privacy laws of another jurisdiction apply to an individual or processing activity, Buildemics shall assess and comply with the additional requirements applicable to that activity.

Buildemics shall take reasonable steps to ensure that recipients handling personal information on its behalf are subject to appropriate contractual, confidentiality and security safeguards.

The Website and Platform may use cookies and similar technologies to maintain essential functionality, remember preferences, support security, understand usage and improve performance.

These technologies may include essential cookies, preference cookies and analytics technologies, depending on the tools actually deployed.

Buildemics may use third-party analytics or advertising technologies only where implemented and permitted by applicable law. Such technologies shall be reviewed to ensure that their operation is consistent with this Policy and applicable consent requirements.

Users may manage cookies through their browser settings. Disabling essential cookies may affect the functioning of certain Platform features.

Buildemics shall not deploy tracking or behavioural advertising technologies on child-facing services where prohibited by applicable law.

Buildemics shall retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, regulatory, accounting, safeguarding and dispute-resolution requirements.

Retention periods may vary according to the nature of the information, including:

1. enquiry and application records, which may be retained for a reasonable period to manage applications and respond to enquiries;
2. Student and programme records, which may be retained to deliver Services, maintain deliverables and certificates, respond to verification requests and address disputes;
3. Session recordings and transcripts, which shall be retained only for the disclosed period and purpose, subject to ongoing complaints, safeguarding matters or legal claims;
4. consent and verification records, which may be retained as necessary to demonstrate consent and meet applicable legal requirements;
5. payment, invoice and tax records, which shall be retained for the period required under applicable law;
6. Mentor contracts and verification records, which may be retained for contractual, tax, legal and safeguarding purposes; and
7. safeguarding and complaint records, which shall be retained in accordance with applicable legal requirements and safeguarding procedures.

Upon expiry of the applicable retention period, Buildemics shall take reasonable steps to delete or irreversibly de-identify the information, including through relevant service providers, unless further retention is required or permitted by law.

A deletion request may not result in immediate deletion where Buildemics is legally required to retain the relevant information or reasonably needs to preserve it for an ongoing legal claim, investigation or safeguarding matter.

Buildemics takes reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on the systems used, safeguards may include access controls, secure authentication, encryption in transit, password protection, restricted access to recordings, confidentiality obligations, vendor safeguards and periodic review of access permissions.

Access to personal information shall be limited to authorised persons who require such information for legitimate purposes.

No method of electronic transmission or storage is completely secure. Although Buildemics takes reasonable steps to protect personal information, absolute security cannot be guaranteed.

In the event of a personal data breach, Buildemics shall investigate, take appropriate remedial measures and provide notifications to affected individuals and relevant authorities as required by applicable law.

Subject to applicable law, individuals may have the right to request information about their personal data, seek correction or updating of inaccurate information, request erasure where applicable, withdraw consent where processing is based on consent, and raise grievances concerning the handling of personal information.

Parents/Guardians may exercise rights relating to a minor’s personal data where authorised under applicable law. Buildemics may request reasonable verification of identity and authority before acting on a request.

Requests may be submitted to grievances@buildemics.com. Buildemics shall handle such requests within the timelines prescribed by applicable law.

Certain information may be retained where required by law or reasonably necessary to establish, exercise or defend legal claims.

Individuals may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting Buildemics. Essential service, safety, legal and transaction-related communications may continue where necessary.

Applicability

Buildemics may provide its services to students, parents or guardians, mentors and other users residing in India or other countries. Where users access the Platform from outside India, their personal information may be collected, processed, stored or accessed in India or other countries, subject to applicable law.

Applicable Privacy Laws

Buildemics will process personal information in accordance with applicable Indian data protection laws and, where applicable to its activities, the data protection laws of other jurisdictions. The application of any particular foreign privacy law will depend on the relevant legal requirements and the nature of Buildemics’ activities.

Cross-Border Transfers

Personal information may be transferred to or accessed from countries other than the country in which the user resides, including for mentor matching, programme delivery, communications, payment processing, technical support and data storage. Such transfers will be subject to applicable legal restrictions and safeguards.

International Service Providers

Buildemics may engage service providers operating in different countries for hosting, video conferencing, payment processing, communications, analytics and other operational purposes. Such providers may process personal information in accordance with their contractual obligations and applicable law.

International Payments and Taxes

Users residing outside India may be required to provide additional information for payment processing, currency conversion, refunds, tax compliance or verification, where applicable. International transactions may be subject to exchange-rate fluctuations, bank charges, payment-provider fees and applicable taxes.

Local Rights and Complaints

Depending on the user’s country of residence and the laws applicable to Buildemics, the user may have additional rights concerning access to, correction of, deletion of, or restrictions on the processing of personal information. Users may submit privacy-related requests or complaints to grievances@buildemics.com.

Children and Parental Consent

Where a student is a minor, Buildemics will follow applicable requirements relating to parental or guardian consent and the processing of children’s personal information. Where the laws of the student’s country impose additional requirements, those requirements will be addressed to the extent applicable to Buildemics.

For questions, requests or complaints concerning this Policy or the handling of personal information, you may contact the Grievance Officer using the details below:

Grievance Officer, email: grievances@buildemics.com. Address: PASSIONETT ADVISORS PRIVATE LIMITED, 180, Rachna Nagar, Near Kamlesh Medical, Govindpura, Huzur, Bhopal 462023, Madhya Pradesh, India.

Buildemics shall acknowledge and address grievances within the timelines prescribed by applicable law. Individuals may also exercise any statutory grievance or regulatory remedy available under applicable law.

Buildemics may update this Policy from time to time to reflect changes in the Services, technology, data-handling practices or applicable law.

Any revised Policy shall be published on the Website with an updated “Last Updated” date.

Where a change materially affects the purposes for which personal information is processed or requires additional notice or consent under applicable law, Buildemics shall take the required steps before implementing that change.

Users are encouraged to review this Policy periodically.

This Policy shall be interpreted in accordance with the laws of India, subject to any mandatory rights or protections available to individuals under applicable law.

Nothing in this Policy is intended to exclude or limit any right or remedy that cannot lawfully be excluded or limited.